ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Credit Control Officer
Location: Lagos, Nigeria
Job Summary
- The Credit Control Officer ensures that enterprise customers are billed promptly based on their respective SLA, while keeping accurate record for all links and update the ESFS and Billing system.
- He/She resolves queries arising from billing activities and generates reports as required.
Job Responsibilities
- Ensure timely and accurate submission of invoices in accordance with the billing process
- Resolve and escalate, when necessary, all issues delaying invoicing
- Computes and generate credit note as maybe required
- Ensure that client list/database is accurate and up to date
- Ensure all correspondence are well kept on Freeside and EDRM as required
- Ensure weekly processing of invoices on Freeside for posting into SUN-System
- Generate billing reports and other analysis such as new sales and lost business report
- Attend to service code request on ESFS
- Generate other reports as required.
- Resolve issues and attend to requests within stipulated time.
- Must promptly escalate issues that cannot be handled to the supervisor
- Identify and escalate priority issues observed immediately.
Qualifications and Requirements
- HND / B.Sc in Social Sciences or related discipline
- 1 year experience in a fast-paced office environment
- Customer Relations, Book-keeping, Office Management, Human Relations (Any other Human Related) in Telecoms company.
Salary
N130,000 monthly.
Application Closing Date
25th February, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.