Efezi Southsea Nigeria Limited – Our client, a newly built 30-rooms hotel located in Ikotun area of Lagos, is recruiting to fill the position below:
Job Title: Hotel Manager
Location: Ikotun, Lagos
Job Summary
- The Hotel Manager is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, maximizing profitability, and maintaining a high standard of service.
- This role involves managing staff, ensuring operational efficiency, and implementing strategies to achieve business goals.
Key Responsibilities
Operational Management:
- Oversee all hotel departments, including front desk, housekeeping, food and beverage, maintenance, and guest services.
- Monitor daily operations to ensure compliance with quality standards, health, and safety regulations.
- Resolve guest complaints and ensure high levels of customer satisfaction.
Staff Management:
- Recruit, train, supervise, and motivate staff to perform at their best.
- Create work schedules and allocate resources effectively.
- Conduct regular performance reviews and implement staff development programs.
Financial Management:
- Develop and manage budgets to control costs and optimize revenue.
- Analyze financial reports, including income statements and room occupancy rates, to identify trends and areas for improvement.
- Implement strategies to increase profitability and efficiency.
Guest Services:
- Foster a welcoming and hospitable environment for all guests.
- Ensure the hotel delivers exceptional experiences that align with the brand’s standards.
- Manage guest relations, addressing feedback, and taking proactive measures to enhance services.
Sales & Marketing:
- Collaborate with sales and marketing teams to promote the hotel, increase bookings, and build partnerships.
- Monitor online reviews and social media channels to maintain a positive reputation.
- Develop promotional strategies and special offers to attract new and repeat guests.
Maintenance & Compliance:
- Ensure the property is well-maintained and that all facilities are in working order.
- Comply with local, state, and federal regulations, including licensing and health standards.
- Oversee upgrades or renovations to enhance guest experiences and property value.
Requirements
- Candidates should possess an HND qualification with 6 years experience and must be resident of Ikotun area and its enviros.
Application Closing Date
23rd January, 2025.
How to Apply
Interested and qualified candidates should send their Applications to: efezisouthsea2000@gmail.com using the Job Title as the subject of the email.
Note: Candidate must be resident of Ikotun area and its enviros.