PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
We are recruiting to fill the position below:
Job Title: Performance Management Supervisor
Location: Opebi, Ikeja – Lagos
Employment Type: Full Time
Job Summary
- We are looking to recruit an experienced Performance Management Supervisor.
- The ideal candidate will be responsible for developing, implementing, and managing performance management processes and initiatives within the organization.
- You will play a critical role in facilitating the ongoing assessment, feedback, and improvement of employee performance to support organizational goals and objectives.
- In addition, you collaborate with managers and HR business partners to ensure alignment between individual performance goals and overall business objective.
Responsibilities
- Develop, implement, and oversee performance management policies, procedures, and systems to ensure consistency and fairness across the organization.
- Collaborate with HR business partners and departmental managers to establish performance standards, goals, and expectations for each role.
- Train managers and employees on performance management processes, including setting SMART goals, providing constructive feedback, and conducting performance evaluations.
- Provide guidance and support to managers in addressing performance issues, identifying development opportunities, and implementing performance improvement plans.
- Coordinate the annual performance review cycle, including scheduling, communication, and data collection.
- Analyze performance evaluation data to identify trends, patterns, and areas for improvement, and provide actionable insights to leadership.
- Partner with compensation and benefits teams to ensure alignment between performance ratings and rewards systems.
- Stay abreast of industry best practices and emerging trends in performance management, and recommend enhancements to existing processes.
- Conduct regular audits and quality checks to ensure the integrity and effectiveness of the performance management system.
- Serve as a point of contact for employees seeking clarification or assistance with performance-related matters.
- Maintain confidentiality and sensitivity in handling performance-related information and discussions.
Qualifications
- Bachelor’s Degree in Human Resources, Business Administration, Psychology, or a related field. Master’s degree preferred.
- Proven experience in performance management, talent management, or HR consulting preferably in a corporate environment.
- In-depth knowledge of performance management principles, methodologies, and best practices.
- Strong understanding of employment laws and regulations related to performance management.
- Excellent communication and interpersonal skills, with the ability to build trust and credibility with diverse stakeholders.
- Demonstrated ability to facilitate difficult conversations and resolve conflicts in a constructive manner.
- Proficiency in HRIS (Human Resources Information System) software and other performance management tools.
- Analytical mindset with the ability to interpret data, draw meaningful conclusions, and make data-driven recommendations.
- Exceptional organizational skills, with the ability to manage multiple projects and deadlines simultaneously.
- High level of professionalism, integrity, and discretion in handling confidential information.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online