Recruitment Agency, Training, Consulting & Human Resources Management
We are recruiting to fill the position below:
Job Title: Customer Relationship Officer
Location: Anthony, Lagos
Employment Type: Full-time
Responsibilities
- Respond to customer inquiries and provide information or assistance as needed
- Handle customer complaints and work towards resolving them in a timely and satisfactory manner
- Maintain a high level of professionalism in all customer interactions
- Collaborate with internal teams to address customer needs and improve customer satisfaction
- Identify opportunities to enhance customer experience and suggest improvements to processes
- Maintain accurate records of customer interactions and transactions
- Stay up-to-date on company policies, products, and services
- Proactively reach out to customers to ensure their satisfaction and address any potential issues
Qualifications
- Interested candidates should possess a Bachelor’s Degree with 2-3 years experience.
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Empathy and patience when dealing with customer complaints
- Ability to remain calm and composed under pressure
- Attention to detail and accuracy in documentation
Salary
N100,000 / Month
Application Closing Date
11th January, 2025.
How to Apply
Interested and qualified candidates should send their CV to: r2recruitmentservices@gmail.com using the job title as the subject of the email.
Note: For more information contact the recruiter via WhatsApp on: 09035411252.