ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services.
Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals.
We are recruiting to fill the position below:
Job Title: Service Fulfillment Engineer
Locations: Ibadan, Oyo and Port Harcourt, Rivers
Job Summary
- The Service Fulfillment Engineer is responsible for deploying carrier grade and reliable network infrastructure and services for ipNX enterprise customers in accordance with set SLAs.
- Will be responsible for planning, directing and coordinating activities required to fulfil and support network services to enterprise customers.
- These include the management of existing and development of new network infrastructure and systems, as well as overseeing system & network administration tasks.
- He will also act as the 2nd level contact for customer faults relating to network connectivity & systems by taking ownership of reported customer issues and seeing these problems through to resolution.
- Your Key support responsibility includes researching, diagnosing, troubleshooting, identifying and implementing solutions to resolve all network connectivity & system issues.
Duties and Responsibilities
- Install, configure, optimize and maintain network connectivity infrastructure & systems for the ipNX network as well as for enterprise customers as per agreed set standards and SLAs.
- Safeguard performance, capacity, availability (>99.9%) and quality of the ipNX network by monitoring emerging
- incidents and initiating preventive actions.
- Recommend areas of improvements, product enhancements incl. new platforms, features and services that meets present and future needs of the voice communications business.
Requirements
- BSc in Computer Science / Computer Engineering / IT Related Disciplines (2.1 Upper Credit Minimum)
- At least 2 years experience within the telecoms space as a Network Communications Engineer
- Understanding of Communications Networks. Cisco network certification is required
- Practical Experience with Network Connectivity Devices (Routers & Switches)
- A good grasp of Wireline & Wireless Installations (Fibre & Ethernet Cabling, IP Planning, RF Planning, Network Design, Installation and Maintenance)
- High degree of Microsoft Office Suite competence [Bonus: Visio, MSProject].
Application Closing Date
30th December, 2024.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: mahanor@ipnxnigeria.net using the Job Title and Location as the subject of the mail.