eHealth Africa designs and implements data-driven solutions and technologies to improve health systems for and with local communities. eHA’s technology works in low connectivity settings and uses data to drive decision-making by local governments and partner agencies to get optimum results.
We are recruiting to fill the position below:
Job Title: Chief of Staff to the Executive Director
Location: Abuja
Employment Type: Full Time
Purpose of the position
- The Chief of Staff (CoS) is a critical member of the senior leadership team, providing strategic, operational, and administrative support to ensure the effective and efficient execution of the organization’s goals.
- The CoS will work closely with the leadership to drive key initiatives, streamline operations, and manage cross-functional projects.
- This role requires a highly organized, proactive, and results-oriented professional capable of balancing multiple responsibilities in a fast-paced environment.
What you’ll do
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned:
- Scheduling and calendar management: Proactively manage and coordinate the calendars of the Executive Director, prioritizing and arranging internal and external meetings.
- Travel arrangements and coordination: Oversee all travel coordination and work with the travel unit to plan and organize travel and accommodation for the Executive Director as needed.
- Meeting preparation and follow-up: Prepare agendas, collate papers and reports, and ensure all necessary materials are available for Board meetings. Follow up on action points and distribute meeting summaries.
- Expense report management: Assist Executive Director with the preparation and submission of expense reports.
- Email management and delegation: Manage Executive Director’s inboxes, prioritizing and delegating emails as appropriate.
- Document preparation and management: Draft routine letters, meeting minutes, and other documents to a high standard. Maintain effective filing and data storage systems.
- Project management support: Provide support for Board-related projects using tools like Asana, ensuring tasks are tracked and deadlines are met.
- Confidential information handling and discretion: Exercise complete discretion and maintain a high regard for confidentiality in all matters related to the Executive Director, Board and its members.
- Liaison between Executive Director and other stakeholders: Act as a primary point of contact for Executive director, facilitating communication and coordination with internal and external stakeholders.
- Note-taking and meeting summaries: Take accurate and concise notes during meetings and prepare clear and comprehensive summaries for distribution.
- Presents a professional demeanor at all times. Approaches others in a tactful manner. Reacts well under pressure. Treats others with respect and consideration, regardless of their status or position. Accepts responsibility for their own actions. Follow through on commitments.
- Participates in and promotes a positive, supportive, cooperative team environment.
- Attends and participates in staff meetings, training classes and supervision.
- Adheres to Policies and Procedures.
- Adheres to eHealth Africa Code of Conduct as well as ethical standards of the field.
Who you are
The requirements listed below are representative of the knowledge, skill and/or ability required to successfully perform this job.
Strategic Support & Alignment:
- Collaborate with the executive team to develop, execute, and monitor strategic initiatives.
- Assist in aligning departmental goals with the organization’s vision and objectives.
- Provide input and recommendations on organizational strategy, policy, and decision-making processes.
Project Management:
- Lead and manage critical projects and initiatives from inception to completion, ensuring deadlines and deliverables are met.
- Oversee cross-functional coordination, resolving issues and ensuring seamless collaboration across teams.
- Develop project plans, track progress, and report on outcomes to executive leadership.
Operational Efficiency:
- Identify opportunities for process improvement and implement streamlined solutions to enhance productivity.
- Ensure that the executive’s priorities and goals are communicated effectively across the organization.
- Develop and maintain systems to track and measure operational performance metrics.
Leadership & Team Support:
- Act as a liaison between the executive team and other departments, facilitating communication and alignment.
- Mentor and support managers and team members, assisting in professional development and leadership training.
- Prepare presentations, reports, and updates for board meetings, executive sessions, and stakeholder briefings.
Stakeholder & Relationship Management:
- Represent the executive leadership in internal and external meetings, fostering relationships with key stakeholders.
- Manage key partner and client relationships, ensuring positive engagement and communication.
- Act as a point of contact and resource for high-level inquiries and requests from stakeholders.
Administrative Oversight:
- Oversee executive scheduling, travel arrangements, and meeting preparations to maximize the executive’s efficiency.
- Manage and coordinate special events, workshops, or meetings led by the executive team.
- Draft communications, internal memos, and other documentation as needed.
Qualifications
Education and Experience:
- Bachelor’s degree in Business Administration, Nonprofit Management, Public Administration, or a related field. Masters in Business Administration, Organizational Leadership,
- Minimum of 7 years of experience in nonprofit management, business operations, or a similar leadership role, with at least 5 years of experience in a senior management position supporting executive leadership.
- Proven track record of successfully managing high-priority projects and cross-functional teams in a fast-paced, dynamic environment.
- Experience in a nonprofit or mission-driven organization is highly preferred.
Certifications:
- Project Management Professional (PMP) or equivalent certification is strongly preferred.
- Additional certifications in strategic planning, nonprofit management, or leadership development (e.g., Certified Nonprofit Professional (CNP), Certified Manager (CM)) are a plus.
Required Competencies:
- Leadership and Strategic Thinking: Ability to anticipate the needs of the Executive Director and the organization, offering strategic insights and solutions.
- Project Management: Expertise in leading cross-functional projects from inception through execution, ensuring alignment with organizational priorities.
- Communication: Excellent written and verbal communication skills, with the ability to communicate effectively with internal and external stakeholders at all levels.
- Problem-Solving: Strong analytical and critical thinking skills, with the ability to resolve complex issues quickly and effectively.
- Relationship Building: Strong interpersonal skills and the ability to cultivate positive relationships with colleagues, board members, funders, and other key stakeholders.
- Time Management and Organization: Exceptional organizational skills, with the ability to manage multiple tasks and priorities effectively in a fast-paced environment.
- Discretion and Integrity: High level of professionalism, discretion, and integrity when handling sensitive information and decision-making processes.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online