TeamAce Limited – Our client, a leading technology company, is recruiting to fill the position below:
Job Title: Technical Support Specialist
Location: Asaba, Delta
Employment Type: Full-time
Job Summary
- As our Technical Support Specialist, you will be responsible for providing high-quality technical support to users, drivers, and businesses using our platform.
- You will troubleshoot technical issues, provide timely solutions, and ensure that all technical concerns are addressed professionally and efficiently.
Responsibilities
- Ensure smooth rollout of system updates by testing and troubleshooting the platform services, including transportation, delivery, e-commerce, and wealth creation systems.
- Ensure up-to-date and accurate technical documentation for both internal teams and end-users.
- Work closely with development teams to test new features, services, or updates to ensure they function as expected.
- Monitor for security breaches or risks, and assist in reporting and mitigating such risks.
Requirements
- BSc in a related field from a reputable institution
- Minimum of 3 years of experience in technical support or a related role, preferably in the technology or transportation industry.
- Ability to work flexible hours, including weekends or after-hours support when necessary.
Salary
N200,000 – N250,000 Monthly.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their Resume to: Oluwajoba@team-ace.net using the Job Title as the subject of the mail.