Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.
We are recruiting to fill the position below:
Job Title: Receptionist
Location: Isheri, Ogun
Employment Type: Full-time
Industry: Manufacturing sector
Reports to: HR / Administrative Manager
Job Description
- The candidate will serve as the first point of contact for visitors, clients, and employees, providing a welcoming environment and excellent customer service.
- This role involves managing the front desk, handling calls, coordinating mail and packages, and supporting various administrative tasks as needed.
- A candidate who can play an essential role in creating a positive experience and smooth operation of the office.
Responsibilities
Front Desk Management:
- Upon arrival, greet and welcome visitors and clients, providing directions and information as needed.
- Ensure the reception area is tidy, presentable, and stocked with necessary materials (attendance /visitors register, PPE etc).
- Good phone and Communication Etiquette.
- Answer, screen, and route incoming phone calls professionally and efficiently.
- Take and relay messages accurately, ensuring timely communication with relevant team members.
- Respond to general inquiries via phone and email.
Visitor and Meeting Coordination:
- Coordinate visitor access by registering guests, issuing visitor badges, and notifying employees of guest arrivals.
- Manage meeting room reservations and assist with setup, ensuring rooms are organized and equipped as needed.
Mail and Package Management:
- Receive, sort, and distribute incoming mail and packages.
- Prepare outgoing mail and handle courier services as needed.
- Maintain an organized mail and package log.
Administrative Support:
- Assist with basic administrative tasks such as filing, data entry, and document preparation.
- Support office operations by ordering and restocking supplies as needed.
- Coordinate with other departments to provide general office support when required.
Customer Service:
- Provide a high level of customer service to both internal staff and external visitors.
- Address questions, provide information, and help resolve issues courteously and professionally.
Qualifications
- Experience: 2-3 years in a receptionist, customer service, or administrative role.
Skills:
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers).
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively.
Personal Attributes:
- Friendly, welcoming, and professional demeanor.
- Punctual, dependable, and committed to a high level of service.
- Positive attitude and proactive approach to problem-solving.
- Ability to work independently as well as collaboratively.
Salary
N150,000 monthly (13th month, HMO & Pension)
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using “Receptionist (Isheri)” as the subject of the email.