Head of Retail Sales / Digital Channels at Alan & Grant


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Alan & Grant – Our client is recruiting suitable candidates to fill the position below:

Job Title: Head of Retail Sales / Digital Channels

Location: Victoria Island, Lagos
Job Type: Full Time
Industry: Financial Services

Job Description

  • Our client provides institutional investors, high net worth individuals, corporations, and financial institutions seeking expert investment solutions, they also serve a diverse range clients, delivering tailored financial services to meet unique needs.  
  • The Head of Retail Sales/Digital Channels will be responsible for managing the sales team, developing sales strategies, and ensuring exceptional customer experiences.
  • He will expand our digital sales channels, including optimizing our mobile app and exploring new digital sales opportunities.

Responsibilties

  • Drive retail growth through increased outlets and improved customer engagement.
  • Design and implement digital strategy and marketing plans to drive client acquisition through digital channels and the B2C model.
  • Coordinate strategic partnership with FinTechs and other potential partners to leverage their existing platform in driving drive sales.
  • Set sales targets for members of the sales team and motivate the sales team to achieve agreed target.
  • Recognize market opportunities for new customers and identify key areas for improvement in the sales process.
  • Attend industry events and conferences to generate new business leads.
  • Represent the organization at sales events and conferences.
  • Monthly reporting on sales performance against budgeted figures.
  • Develop products, processes and systems to meet business needs and customer expectations.
  • Build and lead the digital team to plan, create and implement investor’s clinic across the region to increase client acquisition/enhance client retention to drive revenue ultimately.
  • Enhance the organization’s digital capabilities, implement best practice social media and digital marketing trends for profitable growth.

Job Requirements

  • A Bachelor’s Degree in Finance or Social Sciences
  • Minimum of 10 years post NYSC experience
  • MBA or MSC
  • Chartered Stockbrokers (CIS)
  • Sales and Marketing Qualifications
  • Strong understanding of the local and international retail environment and deep knowledge of the Nigeria capital market.
  • Proficiency in Business Development and Sales Planning, conversant with all asset classes
  • Capacity to network and build relationships with excellent communication, report writing and presentation skills.
  • Strong leadership, interpersonal and people management skills with a high sense of responsibility, accountability, and dependability.
  • Excellent analytical, problem solving and negotiation skills with ability to multi-task and function effectively under pressure.
  • Digital experience with record of building online capability and innovating in pre-existing businesses with established marketing channels.
  • Excellent knowledge of CRM management and eCommerce innovation.
  • Experience in implementing a growth plan to drive change and opportunities for collaboration.
  • Excellent project management, communication and people skills.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online