Pruvia Integrated Limited – Our client, a leading player in the Tourism sector, is recruiting to fill the position below:
Job Title: Sales / Marketing Travel Consultant
Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Tourism
Job Brief
- Our client seeks a highly motivated and experienced Sales/Marketing Travel Consultant to join our dynamic team.
- The primary responsibility of this role is to generate leads, nurture them through effective follow-ups, and convert these leads into sales.
- The successful candidate will have a proven track record in sales, particularly within the travel industry, and will be driven to exceed revenue targets while delivering exceptional customer service. Knowledge of Global Distribution Systems (GDS) and visa processing is a significant advantage.
Key Responsibilities
Lead Generation:
- Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
- Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
- Collaborate with marketing teams to develop and implement strategies for attracting potential customers.
Lead Nurturing and Follow-up:
- Engage with leads through personalized communication, understanding their travel needs and preferences.
- Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
- Provide detailed travel advice and present customized travel solutions that meet the client’s requirements.
Sales Conversion and Revenue Growth:
- Achieve and exceed monthly sales targets by closing deals with new and existing clients.
- Develop and maintain strong relationships with clients to encourage repeat business and referrals.
- Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
- Monitor sales performance metrics and adjust strategies to optimize sales outcomes.
- Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.
Customer Relationship Management:
- Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
- Resolve any client issues or concerns promptly to ensure a positive customer experience.
- Keep clients informed of new travel offers, promotions, and updates relevant to their interests.
Product Knowledge and Market Awareness:
- Stay up-to-date with the latest travel trends, destinations, and products.
- Attend training sessions, webinars, and industry events to continuously improve knowledge and skills.
- Utilize in-depth product knowledge to educate clients and recommend suitable travel options.
Collaboration and Teamwork:
- Work closely with other members of the sales team and other departments to ensure seamless service delivery.
- Share insights and feedback with the marketing team to help refine lead-generation strategies.
- Participate in regular sales meetings and contribute to the overall sales strategy.
Key Performance Indicators (KPIs)
- Lead Conversion Rate: Percentage of leads converted into sales.
- Revenue Growth: Achieving or exceeding sales revenue targets.
- Customer Satisfaction: Positive feedback and high customer retention rates.
- Upsell/Cross-Sell Success: Additional revenue generated through upselling and cross-selling.
Qualifications
- Experience: A minimum of 3-5 years of experience in sales, and marketing, preferably within the travel industry.
- Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.
- Customer-Centric: Strong customer service skills with the ability to build lasting relationships.
- Communication:Excellent verbal and written communication skills, with a persuasive and consultative approach.
- Product Knowledge: Extensive knowledge of travel destinations, products, and services.
- Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.
- Self-motivated: Highly driven, with the ability to work independently and as part of a team.
- Adaptability: Ability to quickly adapt to new situations, challenges, and technologies. MUST be able to work under pressure and handle multiple tasks simultaneously.
Compensation
- Salary: N100,000 / month
- Competitive base salary with a commission structure based on sales performance.
- Performance-based bonuses and incentives.
- Opportunities for professional development and travel perks.
Application Closing Date
10th November, 2024.
How to Apply
Interested and qualified candidates should send their CV to: careers@pruviaintegrated.com using the Job Title as the subject of the mail.
Note: Candidate must stay within Ikeja, Ojota, Berger, Agege, Maryland, Ketu environs)