Customer Services Representative at a Real Estate Company – Swift Consulting Limited


Swift Consulting

Swift Consulting Limited – Our client in the Real Estate Sector is recruiting to fill the position below:

Job Title: Customer Services Representative

Location: Ajah, Lagos
Employment Type: Full-time

Job Summary

  • Swift Consulting, an Education, Human Resources and Management firm is currently recruiting for a qualified and well experienced applicant to fill the role of Customer Service of our clients in the Real Estate sector.

Major Responsibilites

  • Assist customers with inquiries and issues.
  • Provide product information and support.
  • Maintain a positive and friendly attitude.
  • Document customer interactions, feedback, and transactions in the customer relationship management (CRM) system.
  • Educate customers about products and services, helping them make informed decisions.
  • Conduct follow-up calls or emails to ensure customer satisfaction and address any ongoing issues.
  • Stay updated on product offerings, policies, and procedures to provide accurate support.
  • Inform customers about promotions or new products that may meet their needs.

Requirements

  • Candidates should possess a BSC / HND Degree in any relevant field
  • Minimum of 3 to 5 years of experience
  • Excellent communication skills.
  • Problem-solving abilities.
  • Proficient in customer service system and basic computer skills.
  • Previous customer service experience is a plus.
  • Interpersonal relationship skill.
  • Ability to handle multitask.
  • Product Knowledge.

Application Closing Date
17th October, 2024.

How to Apply
Interested and qualified candidates should send their CV to: hireme@swiftconsulting.com.ng using the job title as the subject of the mail.