Pruvia Integrated Limited – Our client, a leading player in the Tourism sector, is recruiting to fill the position below:
We are recruiting to fill the position below:
Job Title: Sales Travel Consultant
Location: Ikeja, Lagos
Employment Type: Full-time
Job brief
- Our client, a leading player in the Tourism sector, seeks a highly motivated and experienced Sales Travel Consultant to join our dynamic team.
- The primary responsibility of this role is to generate leads, nurture them through effective follow-ups, and convert these leads into sales.
- The successful candidate will have a proven track record in sales, particularly within the travel industry, and will be driven to exceed revenue targets while delivering exceptional customer service.
Key Responsibilities
Lead Generation:
- Proactively identify and generate new leads through various channels including, but not limited to, networking, referrals, online platforms, travel expos, and industry events.
- Ability to track and manage leads, ensuring a consistent and thorough approach to lead management.
- Collaborate with marketing teams to develop and implement strategies for attracting potential *customers.
Lead Nurturing and Follow-up:
- Engage with leads through personalized communication, understanding their travel needs and preferences.
- Conduct timely and strategic follow-ups via phone calls, emails, and meetings to convert leads into clients.
- Provide detailed travel advice and present customized travel solutions that meet the client’s requirements.
Sales Conversion and Revenue Growth:
- Achieve and exceed monthly sales targets by closing deals with new and existing clients.
- Develop and maintain strong relationships with clients to encourage repeat business and referrals.
- Offer upsell and cross-sell opportunities to enhance the value of bookings and drive additional revenue.
- Monitor sales performance metrics and adjust strategies to optimize sales outcomes.
- Take ownership of the sales process from lead generation to closing, ensuring a significant contribution to revenue growth.
Customer Relationship Management:
- Maintain a high level of customer satisfaction by delivering personalized, high-quality service.
- Resolve any client issues or concerns promptly to ensure a positive customer experience.
- Keep clients informed of new travel offers, promotions, and updates relevant to their interests.
Product Knowledge and Market Awareness:
- Stay up-to-date with the latest travel trends, destinations, and products.
- Attend training sessions, webinars, and industry events to continuously improve knowledge and skills.
- Utilize in-depth product knowledge to educate clients and recommend suitable travel options.
Collaboration and Teamwork:
- Work closely with other members of the sales team and other departments to ensure seamless service delivery.
- Share insights and feedback with the marketing team to help refine lead-generation strategies.
- Participate in regular sales meetings and contribute to the overall sales strategy.
Requirements
- Experience: A minimum of 2-5 years of experience in sales, preferably within the travel industry.
- Knowledge of Global Distribution Systems (GDS) and visa processing is a significant advantage.
- Proven Track Record: Demonstrated success in lead generation, follow-up, and sales conversion.
- Customer-Centric: Strong customer service skills with the ability to build lasting relationships.
- Communication: Excellent verbal and written communication skills, with a persuasive and consultative approach.
- Product Knowledge: Extensive knowledge of travel destinations, products, and services.
- Tech-Savvy: Proficiency in using Microsoft Office Suite, and other sales tools.
- Self-motivated: Highly driven, with the ability to work independently and as part of a team.
- Adaptability: Ability to quickly adapt to new situations, challenges, and technologies. MUST be able to work under pressure and handle multiple tasks simultaneously.
Key Performance Indicators (KPIs):
- Lead Conversion Rate: Percentage of leads converted into sales.
- Revenue Growth: Achieving or exceeding sales revenue targets.
- Customer Satisfaction: Positive feedback and high customer retention rates.
- Upsell/Cross-Sell Success: Additional revenue is generated through upselling and cross-selling.
Compensation
- Salary:Â N100,000 per month
- Competitive base salary with a commission structure based on sales performance.
- Performance-based bonuses and incentives.
- Opportunities for professional development and travel perks.
Application Closing Date
31st October, 2024.
Method of Application
Interested and qualified candidates should forward their CV / Rresume to: careers@pruviaintegrated.com using Job Title as the subject of the mail.