The People Practice – Our client, a Hospitality Industry is recruiting to fill the position:
Job Title: Director of Sales
Location: Lagos
Employment Type: Full-time
Job Summary
- Our client in the Hospitality industry is looking to hire a Director of Sales who will be responsible for leading and driving the sales team to achieve sales targets within his/her property.
- The ideal candidate will meet the objectives of rates and yield optimisation of his/her Serviced Residence Property and manages the entire sales process to maintain and increase the existing client base.
- He/She has to maintain a high level of product and service knowledge of the property as well as have the initiative to handle guests’ complaints, solve operational, departmental and employee-related issues keeping in mind the Group’s core values, standards and guidelines.
- He/She acts as the role model of the whole department and is able to create a positive image to the guests/residents, clients, bookers, agents, as well to his/her colleagues.
- Recognizes every opportunity for growth and innovation and also shares his/her knowledge to the team.
Responsibilities
- Maintains a leadership role within the cluster / properties by providing clear direction on individual and team action plans with emphasis on result-based activities.
- Maintain a detailed knowledge of industry trends, developments, competitor activity and other external factors that have a direct bearing on the Group’s properties in the Country.
- Provide regular update on market and compset performance.
- Participate in revenue management task and provide feed back on regular basis.
- Set and review sales revenue targets by market segment and develop strategies to achieve identified outcomes for short stay transient and extended stay business.
- Manage key corporate, extended stay, leisure and MICE (Meetings, Invention, Conference, Exhibition) clients.
- Maintain effective business relationships with key decision makers and influencers.
- Conduct regular sales team meetings to review month-to-date and year-to-date performance against forecast.
- Administers sales territory and account assignment changes to ensure clients coverage and provides equal opportunity for each Sales Manager / Executive.
- Develop Property Account Revenue Mix (PARM) and implement strategies for the property.
- Anticipates and projects sales forecasts and monitor market trends.
- Conduct Daily briefings and weekly sales meetings.
- Circulate the minutes of the meeting to concerned department.
- Represent in all sales activities including travel trade shows, site inspections, client sales calls, and product training.
- Update all sales activities in CRM.
- Prepare quarterly sales action plan for all market segment.
- Analyses and estimates total value of each piece of business and negotiate best situation for achieving optimum revenue for the properties while ensuring superior customer service.
- Spends time with the Property Managers to review any areas involving sales strategy, ideas for implement, shares, observations, plans solutions and action plans.
- Motivates, supervises and appraises staff’s performance in the sales department.
- Provides guidelines and training to staff in the execution of their duties within the Department.
- Attend GM’s and Owners meeting as and when required
- Submit weekly and monthly sales report.
Qualifications
- Degree in Business Administration or relevant Degree.
- Minimum of 5 years relevant experience with a minimum of 3 years of proven sales track record in a similar role within the hospitality sector.
- Ability to organize work and plan as well as supervise, control and provide training to associates.
- Possesses excellent written and spoken primary language(s) used in the workplace/market.
- Must have good computational ability, math skills as well as budgetary analysis capabilities.
- Well versed in use of computer program such as PowerPoint and Excel.
- Familiarity with the local market will have a distinct advantage.
Must have skills:
- Good organizational & people skills
- Well-Grommed and confident with an outgoing and cheerful personality
Application Closing Date
30th September, 2024.
How to Apply
Interested and qualified candidates should:
Click here to apply online