TeamAce Limited – Our client, a Financial Institution, is recruiting to fill the position below:
Job Title: Key Account Associate
Location: Gusau, Zamfara
Employment Type: Full-time
Responsibilities
- Build relationships with senior stakeholders and manage account planning.
- Identify and prioritize accounts based on outstanding issues, growth opportunity, strategic value and RENEWAL timeframe.
- Advise clients on the most effective ways to use the Posist Products.
- Ensure high customer satisfaction scores(NPS), manage customer health status and adherence to tickets SLAs.
- Through collaboration with Product/Tech teams, provide consulting services for a specific set of customers and maximize their ROI. Increase renewal rates and reduce churn.
- Identify and build Up-selling and cross-selling opportunities within your existing accounts and, taking EBR’s on the annual basis.
- Work collaboratively with various internal team/individuals for the best interest of the customer (engineering, sales, etc.).
Requirements
- Minimum of HND / BSC any related field.
- Minimum of 1-3 years experience in Similar Industry
Salary
N80,000 / Month plus commision up to N100,000 / Month.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online