Customer Support Officer at a FinTech Company – Phillips Outsourcing Limited


Phillips Outsourcing Limited

Phillips Outsourcing Limited – Our client, a FinTech company, is recruiting to fill the position below:

Job Title: Customer Support Officer

Location: Lagos
Employment Type: Full-time

Responsibilities

  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Follow up with customers to ensure their issues are resolved.

Requirements

  • Minimum of a Bachelor’s degree in related field.
  • Minimum of two (2) years work experience within a reputable and structured business environment.
  • Working experience with CRM systems.
  • Experience as a Customer Support or similar role.

Salary
N200,000 Monthly.

Application Closing Date
15th August, 2024.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using the Job Title as the subject of the mail.