Heartland Alliance Ltd-Gte is a service-based human rights organization with a global heritage that is established under the laws of Nigeria with a mission to engage as a lead and global player with a variety of stakeholders to create access to opportunities and resources for comprehensive healthcare and social and economic justice for all. Heartland Alliance Ltd-Gte is building on over a hundred-year legacy of Heartland Alliance International (HAI); the global arm of Heartland Alliance for Human Needs & Human Rights, a family of organizations that has been leading anti-poverty and social justice work in Chicago for more than 125 years to provide high quality and stigma-free services for all using a tailored human rights-based approach.
- Job Type: Full Time
- Qualification: BA/BSc/HND
- Experience: 1 – 3 years
- Location: Edo
- Job Field: NGO/Non-Profit
Duties and Responsibilities
The Retention officer should have well developed counseling and communication skills, and will play the following role:
- Provide psychosocial and continuous support as well as treatment preparation to clients in the OSS.
- Provide counselling services including risk reduction counseling, harm reduction counseling, post-GBV counseling, or contraceptive/family planning and sexual reproductive health counseling as required
- Identify and address challenges/barriers to adherence
- Organize and facilitate support group sessions for HIV infected and affected clients including groups with special needs e.g. discordant couples, youth/adolescent and children
- Address aspects of behavior change communication in relation to HIV and ART
- Support clients to voluntarily disclose their HIV status
- Facilitate the delivery of relevant information to clients enrolled in OSS
- Participate in home visits as appropriate to execute plan of care for clients
- Ensure client records are well maintained and compile periodic reports as necessary.
- Ensure proper referral of clients where necessary including following up and reporting on the outcomes, as necessary.
- Coordinates patient tracking activities supported by the community Case Managers including documentation and reporting of defaulter tracing activities.
Requirement
- Degree in Social Sciences, Health Education, Public Health or a relevant field.
- At least one-year experience working in medical case management or as a medical social worker.
- Familiarity with health systems and HIV community programs including Key Population
- Experience working with HIV/AIDS and ante-retroviral treatments required.
- Knowledgeable on HIV information and able to communicate expertise to HIV positive patients.
- Ability to organize and coordinate diverse activities
- Experience in coordinating HIV/AIDS program implementation.
- Strong supervisory and management skills.
- KP Experience will be an added advantage.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies.
- Problem solving-identifies and resolves problem in a timely manner, solving situations users’ reason even when dealing with emotional topics.
- Interpersonal skills-focuses on solving conflict, not blaming; maintains confidentiality; Listen to other without interrupting; keeps motion under control; remains open to others ideal and tries new things.
- Oral Communication-speaks clearly and persuasively in positive or negative situations: listen and get clarification; response well to question; demonstrate group presentation skills; Speaks local language of the people.
- Written communication- writes clearly and informatively.
- Diversity- Shows respect and sensitively for cultural differences; Education other on the value of diversity; promotes a harassment –free environment.
- Ethics- treats peoples with respect; keeps commitment; inspired the trust of other; works with integrity and ethically; upholds organizational values.
- Judgement- Displays willingness to make decision.
- Motivation- sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles.
Method of Application
Interested and qualified Candidate should submit a detailed resume to recruitment@heartlandalliancenigeria.org