The Danish Refugee Council (DRC) is a humanitarian, non-governmental, non-profit organisation founded in 1956 that works in more than 30 countries throughout the world. DRC fulfils its mandate by providing direct assistance to conflict-affected populations – refugees, internally displaced people (IDPs) and host communities in the conflict areas of the world; and by advocating on behalf of conflict-affected populations internationally, and in Denmark, on the basis of humanitarian principles and the Human Rights Declaration. We understand “durable solutions” as any means by which the situation of refugees can be permanently and satisfactorily resolved, enabling them to live normal lives. Durable solutions can be voluntary repatriation, local integration or resettlement. In Denmark, DRC assists refugees in all aspects of integration as well as asylum procedures. Internationally, DRC actively participates in supporting the protection of refugees, and promoting durable solutions for conflict-affected populations. The DRC’s supreme authority is the Council, which consists of up to three representatives of each member organisation, six representatives of the voluntary groups and refugee counselling organisations cooperating with the Danish Refugee Council, and of the Executive Committee. DRC is an umbrella organisation and is currently consisting of 30 organisation members and voluntary groups, committed to the refugee cause. Membership of the DRC is open to non-party-political, voluntary, nationwide humanitarian and international organisations that work on a democratic basis, and whose aims conform to those of the DRC.
- Experience 1 year
- Location Adamawa
Purpose
The HR & Administration Assistant supports the HR & Administration Team Leader and the HR & Administration Department in Adamawa in managing, explaining and monitoring all HR aspects related to the area of operation. She/he ensures to provide an optimized cost/quality/deadline service and to produce complete and compliant documents related to her/his activity.
Duties and Responsibilities
Human Resources
People Planning
- To send monthly reminders and anticipate actions on upcoming ends of contracts, important leave balances and future recruitment needs
- To ensure that each employee has an updated job description
- Ensure all staff personal files are maintained and updated according to the checklist/DRC procedures on constant basis. (No supervision/training needed)
- In coordination with the HR & Administration Team Leader Adamawa, ensure all staff complete the Induction (as per the DRC induction checklist) within the first two week of joining
- Provide the HR induction section on all of the policies
- Ensure all on-boarding documents are signed and completed for filing in personal files in location and also shared with HRO CO (Abuja) within one week of joining
- In coordination with CoC Focal Point and Area Manager, organize training on CoC for staff
- In coordination with HR & Administration Team Leader Adamawa, brief all staff on HR policies/procedures and mandatory documents to staff when it is necessary.
- Review HR related documents before the Area Manager and/or CD approves.
- To manage all the requests by the HR& Admin Team Leader, HR Coordinator or HR & Admin Manager
- Under the supervision of the HR & Administration, to ensure all staff are given the contracts (along with the required attachment) & DRC ID cards on the first working day and staff information data is filled and filed
Performance
- To coordinate the calendar for the performance appraisals of the base (creation, update, communication, etc…)
Well-being
- To make a formal and timely report for any situation of concer (stress, suspicion of Code of Conduct, etc.)
Contracts and Compensation
- To create and maintain staff files in SharePoint
- Together with the HR & Administration Team Leader maintain a tracker for ends of contract
HR Policies and Support
- To proactively pursue continuous process improvement in HR related practices in order to enhance the quality and efficiency of output/delivery
- Together with the HR Coordination, to ensure managers of the area are familiar will the necessary tools and procedures within people management
- To systematically coordinate with the HR Coordination for topics and situations that require their intervention.
Administration
Archiving
- Proper filing and archiving of all documents in the HR SharePoint
- Recruitments files
- Staff files
- Documents related to the management of the office and guesthouse(s) in Adamawa
Flight & accommodation booking
- To raise requests for staff flight bookings (International, Local and UNHAS).
- To handle all hotel accommodation needs in Adamawa
Office and guesthouse
- To manage the inventory and monitor all office consumables/supplies (Guest house items, drinking water, beverages, cleaning and kitchen items) levels and raise requests for restocking, when need be.
- To identify office and guest house maintenance needs and request from the supply chain department for action
- To raise purchase request for all needs in the Abuja office and guesthouse when the HR & Admin Team Leader is absent
Other
- To support the HR Team Leader to manage other clerical responsibilites
The responsibilities listed in the JD are not exhaustive and may be readjusted according to operational needs but will remain in line with the overall purpose of the role.
Required Qualifications
Essential
- Minimum 1 year of professional HR experience, ideally in the INGO/ IO sector
- Excellent command of the Microsoft office pack. Previous experience with Dynamics is considered a plus;
- Good understanding and working knowledge/experience of Human Resources Management principles, concepts & processes.
- Good communication and collaboration skills
Desirable
- University degree in the field of strategic human resources or business management, or similar
- HEAT (preferred)