Pickmeup International Company – The transportation industry is antiquated and has remained relatively unchanged, with minimal use of technology, sub-par service levels, and no national brand. Pickmeup is the first national brand for on-demand rides. We offer businesses a superior experience built on convenience, reliability and unmatched customer service, all powered by our proprietary technology platform. We provide easy web and mobile transportation, flexible ride options, transparent pricing, real-time tracking and confirmations, up-to-the-minute ETAs, Ride Ratings and a feature-rich API for a seamless “last mile” logistics solution.

We are recruiting to fill the position below:

Job Title: Operations Manager

Location: Abuja (FCT)
Employment Type: Full-time

Job Summary

  • We are looking for innovative, analytical and solutions-driven Operations Manager with excellent leadership and interpersonal skills to manage operations in the city of Abuja.

Job Description

  • Be active in all of the field operations and work closely with respective supervisors.
  • Solve any technical and operational issues for Drivers and customers as required.
  • Relay feedback and provide suggestion to the technical team and the management team.
  • Perform other tasks as assigned by the management from time to time
  • Make strategic decisions to prioritize within functional area; guide and set goals for the overall team
  • Present models, findings and insights to senior management to drive business decisions.
  • Monitoring of ride operations.
  • Identifying trends and rending optimum service to customers
  • Establish and maintain professional friendly relationship with drivers.
  • Collaborate with local and other Central Operations teams, as well as marketing, product and other central functions, to ensure that insights inform broader strategic initiatives.
  • Collaborate with relevant departments e.g. marketing in deploying promos and other activities
  • Provide feedback on customer patronage and perception of pickmeup brand and services for brand evaluation and development
  • Provide weekly report for all activities and department.
  • Coach and train drivers to ensure proper understanding of the drivers and customers application and other goals and polices of the organization required to optimize services.

Requirements

  • Candidates should possess an OND, HND or Bachelor’s Degree.
  • 1 to 3 years experience in the ride-hailing industry.
  • Excellent interpersonal skills.
  • Good communication and computer skill.
  • Have a strong motivation to solve problems creatively and efficiently
  • Thrive in a fast-paced environment
  • Must be detail-oriented and organized
  • Must be a customer-oriented and will strive to strengthen your driver value proposition to ensure supply growth
  • Experience working with in a Team
  • Must be innovative and creative.
  • Must passionate about new technologies and ride-hailing.
  • Must comfortable with developing analytical and decision frame works to support your strategies and decisions.
  • Must be astrong leader and collaborator.

Application Closing Date
31st January, 2022.

How to Apply
Interested and qualified candidates should send their Cover Letter and Resume to: recruitment@pickmeup.ng using the Job Title and Location as the subject of the email.

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