Sales Account Manager at Coollink.ng



Coollink.ng (Radical Technology Network Limited) is a Nigerian ISP with its head-office located in Lagos and a nation-wide presence: Abuja, Port Harcourt, Kano. Over the years, we have ensured the highest levels of customer responsiveness and service quality, a trait which has earned us long-standing relationships with our customers and made us one of the most reliable ISP in Nigeria. We offer solutions to provide customers with value-added services and support, enabling them to focus on their business instead of their network and internet connection.

We are recruiting to fill the position below:

Job Title: Sales Account Manager

Location: Lagos
Employment Type: Full-time

Description

  • He/she should have excellent communication and negotiation skills and be customer service oriented.
  • He/she will be responsible for growing the business by building successful and long-term client relationships.
  • As a Sales account manager, he/she should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

Responsibilities

  • Manage a portfolio of products to achieve long-term success
  • Develop positive relationships with clients
  • Forecasting on Sales, Revenue and Expenses on Monthly basis
  • Segmented and targeted approach to cater for the needs of specific segments
  • Managing multiple verticals of customer acquisition, collections, and retention
  • Generate new businesses using existing and potential customer networks
  • Resolve conflicts and provide solutions to customers in a timely manner
  • Act as the point of contact and handle customer requirements
  • Set and track sales account targets, aligned with company objectives
  • Participating in local shows, exhibitions, organizing displays in hotels, clubs, malls to promote company products
  • Suggest actions to improve sales performance and identify opportunities for growth
  • Monthly Reporting on commercial results to the HOD

Requirements

  • Proven work experience (Minimum of 5 years) as a sales account manager
  • Experience from ISP and Telecommunication sector
  • Hands on experience in sales and an ability to deliver excellent customer experience
  • Knowledge of MS Office
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • An ability to deliver projects and answer inquiries on time

Benefits

  • Join a fresh and dynamic team in a fast paced and exciting environment. Nice open office, nice work environment. Fully-equipped work station to perform your tasks.
  • We cover health insurance, pension pay, leave allowance, maternity leave, and performance bonuses.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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