Provider Relations Associate at Reliance Health

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Provider Relations Associate

Location: Nigeria
Employment Type: Full-time

Job Description

  • We are looking for an analytical and ambitious self-starter to join our provider relations team as a Provider Relations Associate.
  • This role is responsible for effectively growing our provider network, negotiating appropriate tariffs with our providers and educating them on our processes

Key Responsibilities

  • Negotiate tariff with prospective healthcare providers.
  • Renegotiate tariff with existing healthcare providers.
  • Upload agreed tariff on respective providers’ profile on the admin dashboard.
  • Resolve all internal and external tariff escalations for renegotiations promptly.
  • Engage and acquire prospective providers.
  • Train providers on accessibility and operations of the provider portal.
  • Ensure credentialing and documentation of acquired providers.
  • Upload claims of providers on the admin dashboard.
  • Respond and resolve complaints from providers promptly.
  • Communicate with respective stakeholders’ changes to a provider’s status.


  • Tertiary education from a recognized institution.
  • Minimum of 1 year experience in a customer success, account management or sales role.
  • Experience in the healthcare industry is an added advantage.
  • Basic proficiency in the use of Microsoft Office tools.
  • Strong negotiation and relationship management skills.
  • Excellent communication skills.
  • Willingness to travel when required.

Application Closing Date
31st December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note: Reliance Health is an equal opportunity employer and does not discriminate based on tribe, age, sex, religion, sexual orientation, race or disability.