Call Centre Representative at a Financial Services Company – Tribest Corporate Support Limited



Tribest Corporate Support Limited – Our client, a Financial institution, is recruiting to fill the position below:

Job Title: Call Center Representative

Location: Victoria Island, Lagos
Employment Type: Full-time

Job Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Providing feedback on the efficiency of the customer service process
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • OND / N.C.E / B.Sc in any field
  •  Must not be more than 27 years old
  • Good knowledge of MS Office especially Excel and Word
  •  Exceptional time management, communication, and customer service skills.
  •  High level of accountability, efficiency, and accuracy.
  • Strong communication and interpersonal skills.

Salary
N70,000 – N79,000 Monthly + HMO + Pension.

Application Closing Date
31st December, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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