Technical Support Staff at Interra Networks Limited, Imo.


nterra Networks Limited is an Information & Communications Technology (ICT) company headquartered in Atlanta, GA. USA with offices in Abuja, Lagos and Enugu, Nigeria. We operate a BPO (Business Process Outsourcing) facility and provide technology-enabled services to the public and private sector. Our services provide our customers with world-class, convenient, reliable and cost-effective business solutions.

We are recruiting to fill the position below:

Job Title: Technical Support Staff

Location: Imo

Job Description

  • Actively monitor the health of all servers, i.e HDD space, Raid Health, Event logs, dirty Shutdowns etc.
  • Technically support all Storm consumers, develop technical documentation, proposal, BOQ and presentation.
  • Engage clients in infrastructure inspections and develop network design inspection if the need arises.
  • Ensure the data Center is neat, tidy and cable management is top notch. Also ensure the Data Centre is locked at all times.
  • Weekly backup of all critical servers, testing recover plan. Design failover, recovery for all critical servers.
  • Submit weekly Report on data center activities.
  • Make sure the STORM Centre is up at all times with no network issues.
  • Actively know about devices, (Switches and routers) enough to redesign the network.
  • Liaise with ISP consumers, to resolve issues when they come up.
  • Actively Monitor firewall applications and note when abuse is in place.
  • Perform other tasks that will be assigned by supervisor.

Qualifications / Competencies

  • BSc in Computer Science
  • Project management skill.
  • Strong computer skills.
  • Must be able to work flexible hours on site and remote.
  • Ability to work with minimal supervision and possess good organizational skills.
  • Strong interpersonal skills.
  • Very strong analytical and problem-solving skills.
  • Experience in the ISP space would be an added advantage.
  • Very strong Network and System Administration skills.
  • Team Player.

Application Closing Date
28th December, 2020.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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