Busy Mind Consult – Our client, a service provider in the Dry Cleaning and Laundry Industry with an exponential growth plan is seeking to fill the position below:
Job Title: Customer Service Intern
Location: Lekki, Lagos
Employment Type: Internship
The Intern would support in the following task:
- Interact with customers when they bring in their items to be cleaned (by acting according to guidelines set out by the company) and to make customers feel welcome and comfortable
- Take customer’s complaints and seek proactive ways to resolve their problems, proffering solutions
- Receive customer’s clothing or other goods to be cleaned, sorted, checked and booked such on the system
- Ensure customers garments are well tagged to avoid mismerge.
- Support in resolving customer complaints.
- Receive money from customers
- Assist in the railing of garments and bringing it out for customers.
- Must keep a record of all garments served out to customers and also records details of garments not ready for follow up.
- Records the details of Customers who have misplaced their tickets in the missing tickets book.
- Follow instructions
- Maintain a positive attitude amidst customers provocation.
- B.Sc / HND in Social Sciences / Business Administration
- Experience: Minimum of oneyear experience in a similar role.
- Computer literate
- Attention to detail
- Confidence and firm, yet respectful
- NGN30,000 monthly.
Application Closing Date
6th November, 2020.
Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: firstname.lastname@example.org using the Job Title as the subject of the email.