Warranty Manager – A.G. Leventis (Nigeria) Ltd., Lagos

Post Date : October 21, 2020

Apply Before : December 31, 2020

Job Description


  • Processes warranty claims.
  • Verifies the manufacturer’s or supplier’s criteria.
  • Authorizes all warranty claims.
  • Completes the documents required to process the claims, forwards them to the manufacturer/supplier and follows up.
  • Ensures that the amounts claimed correspond to the criteria of the manufacturer/supplier. o Follows up on claims, to obtain prompt payment.
  • Completes pre-authorization applications in contentious cases, forwards them to the manufacturer/supplier and follows up.
  • Identifies exceptional cases which may result in special agreements with the manufacturer/supplier; completes the required documents and follows up.
  • Analyzes claims denied by the manufacturer/supplier and, if applicable, resubmits them as soon as possible or obtains authorization to cancel them.
  • Ensures that clients are invoiced for uncovered and unauthorized claims.


  • Bachelor’s degree in Engineering or any related Social Science.
  • 2 or more years of experience as a warranty Officer.
  • Good communication and negotiating skills.
  • Strong working knowledge of MS Office Skills (especially Excel, Word and Powerpoint)
  • Excellent analytical, decision-making, and problem-solving skills
  • Attention to accuracy and detail required.
  • Ability to work independently with proven result
  • Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)

Interested candidates should send their application to recruitment@agleventis.com on subject matter- Warranty Officer

Required skills

Excel, Microsoft Office, PowerPoint, Word

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