Operations Manager Job at TalentRO Consulting


TalentRO Consulting – Abuja

At TalentRO (Result & Outcome) Consulting, we provide support to your day-to-day Human Resource management and Human Capital development so you can invest your valuable time and resources on running your business. We work alongside our clients as a team to achieve results and impeccable outcomes.

We are recruiting to fill the position below:

Job Position: Operations Manager
Job Location: Abuja (FCT)

Duties and Responsibilities
Primary duties and responsibilities include but are they are not limited to the following:

Technical:

  • Coordinate with different departments, event vendors, and clients to ensure seamless organization and execution of all events.
  • Coordinate and implement all operations within an event, including, but not limited to: staff, food, beverage, AV/tech support, setup, decor and payment.
  • Collaborate with all Departments to maintain event calendar and ensure event dates do not interfere with other events.
  • oversee the dismantling and removal of the event and clear the venue efficiently
  • Developing event feedback surveys and Handling post-event reports.
  • Prepare marketing visit reports and sales for analyzing market strategy.
  • Timely response to all event inquiries according to the company’s SLA and ensuring the conversion of inquiries to sales.
  • Consistently meet or exceed monthly sales targets.
  • Effectively communicate to prospective clients the features and benefits of the company’s event packages.
  • Work with operation team and clients to plan and coordinate details of events.
  • Manage the upkeep of equipment and supplies to meet health and safety standards within the business premises.
  • Ensuring that basic facilities are well-maintained.
  • Understand the unique needs of different types of events, such as corporate events, birthday parties, weddings, and other social events.
  • Preparation of rate quotation and prompt issuance of the invoice to clients and follow up.
  • Create and consistently manage all client data.
  • Manage relationships with clients throughout the event planning process and beyond.
  • Ability to work extended hours when needed, including weekends and holidays to support business needs.
  • Other duties may be assigned.

Management:

  • Develop, implement and review operational policies and procedures
  • Endeavor to develop and succeed in maintaining an appropriate company image that strives towards excellence in satisfying customers.
  • Maintains professional and technical knowledge by reviewing professional publications relevant to the industry.
  • Ensure awareness of the latest marketing and business development techniques.
  • Contributes to team effort by accomplishing related results as needed.
  • Implementation of all related organization policies, procedures, rules, and regulation

Reporting:

  • Provides written or verbal reports in the appropriate medium.

Requirements
Job Qualification:

  • Bachelor’s Degree

Experience:

  • 5-6 years of event hall management experience or in a similar function
  • Experience in Facility management including deep electrical knowledge of the electrical system, power generation.
  • Sales and marketing skills to promote the event and attract business
  • Communication and marketing skills.

Competencies:

  • Project management
  • Effective and Efficient communication
  • Knowledge of oral/written English
  • Organizational and interpersonal skills
  • Attention to detail and multi-tasking ability
  • Proficiency in computer and MS office applications
  • Physically and mentally fit for the job.

How to Apply
Interested and qualified candidates should send their updated CV to: Talentro.recruitment@gmail.com using the Job Title as the subject of the mail.

Note

  • CV and Cover Letter as a Single Word document
  • The title / subject of your email and application should be the position you are applying for.
  • Candidates that do not comply with the application instruction will be disqualified.
  • We reserve the right to close this vacancy early if a suitable candidate is found.
  • Only shortlisted candidates will receive an invitation for an interview
  • The successful candidate will be required to provide 3 professional references and a guarantor
  • The job is dependent on suitable references.

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